Smiles @ Southgate
Smiles @ Southgate
5015 111 St NW #1180 · Edmonton, ABCall (780) 540‑9311

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What to Expect During Your First Visit to a Family Dentist in Edmonton

3 min read

At Smiles at Southgate, your first visit to a family dentist in Edmonton is all about getting to know you and helping you feel comfortable in our welcoming, patient-friendly clinic. We serve families and individuals of all ages from Edmonton, Southgate, South Edmonton, Greenfield, Duggan, Malmo Plains, Empire Park, and Pleasantview. Our focus is on clear, personalized care for both new and returning patients, including anyone who may feel anxious or have urgent dental concerns.

Our Services and What Happens First

We provide a complete range of family and general dental services. This includes dental exams, cleanings, emergency care, cosmetic treatments, restorative work, orthodontics, implants, sedation options, and custom mouthguards.

Your first visit usually includes a thorough examination of your teeth, gums, and mouth to look for any potential problems. If needed, we take digital X-rays to check for hidden decay or issues with bone.

Our skilled hygienists remove plaque and tartar during your cleaning. These deposits cannot be fully removed by daily brushing alone. We always provide personalized oral hygiene advice, including brushing, flossing, and tips to help you maintain your results at home.

We also include oral cancer screenings as part of every comprehensive checkup, because early detection matters for your long-term health.

Why Regular Checkups Matter

Routine checkups and cleanings do more than keep your smile bright, they help us catch cavities and gum disease before they become more serious problems. Most cleanings and check-ups take about 45 minutes to one hour.

Comfort, Care, and Options for Anxious Visitors

If you feel nervous, please let us know. Our team is experienced in making you feel at ease, and we offer gentle care and sedation dentistry where needed.

We move at your pace and make sure to answer all your questions, so you feel informed and confident during your visit.

Welcoming Children and Building Healthy Habits Early

We work hard to create a positive, welcoming environment for children at every visit, helping young patients feel comfortable while laying the foundation for lifelong oral health. A child's first visit typically includes a gentle cleaning, a comprehensive dental exam, X-rays if needed, and tailored oral hygiene instructions just for them.

Personalized Approach for Every Patient

No two patients are alike, so every recommendation we provide is customized for you. We spend time getting to know your goals and needs before making a treatment plan.

You do not need a referral to book your first visit, and we warmly welcome new patients of all ages, from toddlers to seniors.

Transparent Fees and Easy Insurance Billing

We follow the Alberta Dental Association fee guide, so our pricing is always transparent and fair. We offer direct insurance billing for your convenience, and we accept all major insurance plans and government coverage.

If you are a First Nations or Inuit patient eligible for NIHB, we take care of the enrollment, documentation, and direct billing for you, so you can focus on your health.

Emergency and Same-Day Care

If you need urgent care, you are welcome to walk in for emergency appointments, we do our best to see urgent cases the same day whenever possible.

Convenient Location and Hours

We are open six days each week, including evenings, so it is easy to schedule dental visits around your family's busy schedule.

The clinic is conveniently located in Southgate Centre Mall at 5015 111 St NW, Suite 1180, Edmonton, AB T6H 4M6.

Ready to Book Your First Visit?

When you are ready to experience friendly, thorough dental care for your whole family, call us at 780-540-9311 to book your first appointment. We look forward to welcoming you to Smiles at Southgate and supporting your smile at every age.

Ready for Your Visit?

Book your
appointment today.